Chrysalis
In the course Innovations and Strategies for Building a Progressive Social Enterprise, I worked alongside a team to create Chrysalis, a mission driven organization designed to uplift the people we work with.
Our mission is to uplift marginalized women through business and community development
Why Chrysalis?
Only 2.3% of VC backed startups are women owned and led. This is especially true for women from marginalized communities and for women of color, with only 2.4% of VC funding going to Black and Latinx founders. There is a gap that needs to be closed. We aspire to bridge the gap between financial resources and strong novel business ideas that female entrepreneurs are faced with so often by providing them structure that enables their businesses to succeed. Female entrepreneurs from marginalized communities do not have access to the financial support and resources necessary to create a successful business the same way men, particularly white men, in America do. These small business owners also often lack the financial literacy necessary to approach investors and VC funds with success.
What is Chrysalis?
Chrysalis works with female entrepreneurs with business ideas and product concepts who may be selling their products online, in stores or at local markets already. Women who create products or services as a side business or hobby but do not know how to turn that into a successful career come to Chrysalis to take their idea to the next level.
Our team of student consultants works alongside these entrepreneurs to craft extensive business plans, to foster financial literacy and to create investor pitches. With these tools in hand, these small business owners are prepared to bring their business ideas in front of investors and venture capital funds who Chrysalis connects them with. We will enable this by hiring business students who will use their experience and knowledge from classes, as well as guiding materials that we provide them, to work together with the entrepreneurs to craft a business plan that embodies their vision.
The Chrysalis Process
Craft Business Plans
While a great business idea may come easily, bringing this idea to fruition as a full-time, profitable venture is more difficult. The Chrysalis team works with our clients to transform their businesses with a values-oriented mindset that promotes sustainability, culture, empowerment, transparency, and participatory planning. By keeping these principles in mind we will help women with a vision find financial freedom while having a positive impact in the world.
Financial Literacy
Timidity and lack of confidence have been cited as two of the largest causes of the discrepancy between female entrepreneurs and financial resources. It seems that this lack of confidence in the business environment stems from a feeling of lack of know-how in the financial world. This apprehension to approach investors and funds is amplified even more throughout communities of color, and notable marginalized communities due to lack of higher education in lower socioeconomic groups.
The VC world has been referred to as one big “boy’s club” for too long, and not without reason. Chrysalis aims to change this narrative and empower female entrepreneurs by giving them the financial knowledge they need to feel confident in their abilities for themselves and for the investors we will connect them with. Fostering financial literacy and confidence in business acumen is going to be a crucial part of the Chrysalis process.
Investment Pitches
Once entrepreneurs have created viable business plans and feel confident in their abilities to discuss their ideas and advocate for themselves financially, we work to create investment pitch materials, such as decks, presentation skills and financial forecasts. We will provide them the opportunity to mock pitches, and receive professional feedback. Chrysalis intends to work alongside organizations such as IFundWomen and Spring Bank, to provide our entrepreneurs with the funds they need to succeed.
Within their pitches, we will encourage and assist entrepreneurs to promote their business’ values oriented mindset, highlighting concepts such as sustainability, culture, transparency, and participatory planning. Creating organizations that are aiming for net positive, rather than net zero, is a critical component of success in the eyes of Chrysalis. While we work to uplift female entrepreneurs financially, we also work to uplift the communities they surround themselves with and exist within.
Value Proposition
Systems Thinking
We build our business around a pressing problem that is not addressed enough. Thinking holistically about each component about our own business and our client’s business is important to achieve a better world. We make sure to address social and environmental issues in the product development, the supply chain, hiring practices and more. By making our company economically, environmentally and socially sustainable, we create great value in our unique approach to serving our clients.
Accountability
We will select clients that align with our own values of transparency and social sustainability, enhancing local communities. We will advise and encourage our clients to embrace sustainability and full-cost accounting from the start of their business journey. This way, we will increase value by minimizing risk, creating trust and ensuring efficiency.
We will be the first student consultant group that focuses on helping marginalized female entrepreneurs, starting with no cost to them. Our target clients and our revenue models are our two unique selling points.
Financial Accessibility
At the core of Chrysalis is our value of making startup consulting financially accessible to women from marginalized communities. Research shows that "31% of Black women business owners rely on personal funds to finance their businesses, whereas only 16% of non-minority women business owners say the same." This makes it hard to get their business started, especially with start up consulting rates at $50-300/hour. Unlike other consulting groups, we will not take any forms of payment or compensation until we help a business achieve net profits, as we are only shareholders of the company. From here, we will have a small portion of the business and continue to be a part of the organization if the founder/owner wants to continue our relationship. This will enable underprivileged entrepreneurs to get started with sound advice of a business plan, a pitch presentation and other resources at no initial cost.
Target Market
Competitive Context
We are women with the goal of helping women that do not have access to the resources they need to grow their brands. Our advising will be specifically catered towards marginalized women in New York City who are dedicated to creating a successful brand. Our clients have to be in love with their work, and they have to know for certain that this is a project that they would love to pursue for the foreseeable future. The women we aid must be excited to work with a team of other women, and she must ensure that her business works to uplift other members of the team.
What is critical for us is that these women have a drive and dedication towards their businesses and that they share the same values as us. We ask that they have a strong desire to incorporate ethics and sustainability into their business models and that their plans have long term positive effects on society.
There are organizations that utilize the talent of students to consult on sustainability and non-profit organizations (See Appendix B). However, none focus on women or marginalized communities and none are out to make a profit.
The organization 180 Degrees Consulting has a similar structure in using students at universities like NYU as the consultant talent pool, which enables them to offer their services for free, and provides volunteer and professional experience for students. What makes us different is our revenue model, which enables entrepreneurs to start consulting for free, but ultimately charges them for services. Another difference is our target group – whilst 180 Degrees Consulting focus on non-profit and social mission businesses, we specialize on the business ideas of women and making them come to life in a sustainable and ethical way. Effectively, both the clients and our team make a profit.
Other universities have student-consulting organizations, namely Cornell Sustainability Consultants group. They exclusively focus on sustainability consulting and local businesses, which therefore focuses on a different target consumer base. In addition, they charge no fee for their services and thereby make no profits.
Our Values
Chrysalis takes a holistic and intersectional approach to sustainability. By looking at the systematic problems of society, our company is tackling racial & ethnic inequity, gender inequity and planetary health at once. Those values are embedded into our company ranging from the way we choose our clients, the locations we operate in, and how and what we consult our clients on.
Gender Equity
Women are consistently disadvantaged in the business world. This is especially true for women of color. To achieve an equal society, we need to uplift women to an equal playing field.
In addition, Studies have shown that women are more likely to align their businesses and investments with their values and start social ventures. Enabling women would not only help a budding entrepreneur’s livelihood, but also their families and communities.
Racial Equity
The two biggest minorities in the US, African-Americans and Latinx folks, are systematically underfunded through housing, education and health. By empowering those women, we want to foster the bottom up approach of solving issues and needs in the community, rather than the usual top down approach that often fails. Our mission is to make consulting accessible to them financially and enable them to succeed. In addition, as we choose clients who are also mission driven, it will enable them to strengthen their local communities.
Transparency and Accountability
In order to accomplish intersectional sustainability and system change, we believe that radical transparency and accountability is needed. Transparency is important because it builds trust, enhances productivity and helps consumers make informed choices. This will include full-cost accounting which will be critical to our success. With our mission to help marginalized female entrepreneurs, ‘unsustainable’ projects will not be rejected by us, but rather workshopped to transform into an enterprise with a positive impact on society and our environment.
Planetary Health
Environmental concerns are some of the biggest of modern society, and people of color are disproportionately affected by the consequences of climate change and pollution. Our environmental goals will play out in how we function, as well as who and how we consult our clients. Our goal is to enable our clients to create a sustainable product, supply chain and business model that helps them as an entrepreneur, their communities and the environment. We will provide sustainability consulting and encourage our clients to seek B-Corporation certification after we have successfully become one ourselves. This would enable us and them to become part of a business movement for social good.
Key Partners
Universities: Students and Universities in NYC, particularly Columbia University and NYU are key partners of Chrysalis, as they are the target student consultants talent pool. For these students, we provide valuable professional experience and potential careers, either with our organization, or with the client business they worked on during their time with us. College students have a unique understanding of the world, and are closely connected to the changes happening in society. This perspective paired with continued education will give these business owners a new point of view and valuable information to help craft their businesses.
Local Organizations: As a human-centered business, Chrysalis collaborates with local organizations to connect with marginalized women in different boroughs of New York. Collaborating with local organizations allows us to address the needs of the community with empathy and holistically advise the ventures we work with. While most of the ventures we work with have a diverse target market, we also work with female entrepreneurs that specifically focus to solve local community problems with the power of innovative and sustainable business practices.
Technologies: Chrysalis partners with platforms such as Canva, Figma, Asana, Hootsuite, Mailchimp, etc. in order to offer these services to business owners at a discounted price. Businesses will become loyal users of these services; and organizations will gain brand recognition.
Chrysalis’s key partners are IFundWomen, Spring Bank, NYU, Columbia University and NYU Leslie eLab. In addition to these, local partnerships are at the heart of our businesses as we value collaborating with the community to bring the best results for the community. Last but not least, we partner with online business tools in order to provide supportive resources to our customers. Below is a list of Chrysalis’s partnerships and their purpose.
IFundWomen: IFundWomen, the world’s largest funding marketplace for women-owned businesses, is Chrysalis’s strategic partner that will provide funding and educational opportunities to female entrepreneurs Chrysalis works with, as well as to Chrysalis itself. IFundWomen’s capital, coaching and connections are crucial resources for Chrysalis to empower women entrepreneurs to launch their businesses. In its first few foundational years, Chrysalis will depend on the iFundWomen platform to support its initial expenses.
Spring Bank: Chrysalis creates its financial literacy education for female entrepreneurs in collaboration with Spring Bank, New York’s First B-Corp Bank. Spring Bank provides personalized financial solutions and commercial lending to Chrysalis’s female entrepreneurs while they become loyal customers of Spring Bank.
NYU Leslie eLab’s Female Founders: Chrysalis matches its female entrepreneurs with female entrepreneurs from NYU Leslie eLab’s Female Founders group for peer to peer mentorship.
Value Chain
Sustainability: Chrysalis’s sustainability education module focuses on the key principles of diversity, transparency, and accountability. This module will be available to every individual in our network and it will be mandatory for all student consultants and entrepreneurs, Sustainability is Chrysalis’s key value; to implement sustainable business practices and to inspire others to do the same is a fundamental goal of our business because we want to create real change in the world. Chrysalis aspires to become a B-corp in the first 3 years and it will encourage and lead the businesses to become B-corps.
Mindfulness: As a human-centered business, Chrysalis deeply cares about the mental health and wellbeing of everyone therefore we will implement Mindfulness at the workplace. We believe that this will not only increase well-being but also motivation, as it allows individuals to become more resilient to stressors. To support this initiative, Chrysalis will provide printed journals that incorporate guided prompts as well as free online meditation sessions to entrepreneurs, student consultants and the management team. Last but not least, Chrysalis will also collaborate with local yoga and meditation studios to host a variety of community programming throughout the year.
Strategic Partnerships: A fundamental activity Chrysalis will focus on is building strategic partnerships with outside organizations because most of the resources we provide to women, other than consulting, will be provided through partnerships and are crucial for the success of our business and female entrepreneurs.
Student Consultants: Marketing targeted at NYU and Columbia will help Chrysalis recruit students as consultants. In addition to recruiting student consultants, Chrysalis needs to create a cohesive set of shared resources and training materials in order to ensure unity and quality in our student work.
Workshops: Weekly 1-1 consulting workshops held at our office; monthly workshops on financial literacy and business development for women entrepreneurs at our office space.
Community Outreach: Outreach and marketing activities to find and connect with marginalized women entrepreneurs.
Building Network Communities: Women entrepreneurs will be matched with each other for peer-to-peer mentorship as a part of our community-based strategy. Building a network within our community will create an empowering culture and ensure bottom up solutions, as well as increased network effects. A network effect in this business will be very important, first for connecting us to entrepreneurs, but also to build a network of professionals, business leaders and owners that can offer their services, insight and financial resources to make these ventures become successful.
Distribution Channel
Direct: Utilize our own connections as the FLY consulting team, such as organizations we are involved in, to find potential clients
Indirect: Utilize the networks of other organizations, whether they are other non-profit/community organizations, or student-run clubs that do similar work
Virtual: FLY Social Media presence through Instagram, Facebook, website, and email newsletters
In-Person: Visit target communities, either at community centers or set up a booth in major meeting areas
Financials
Within the first two years, Chrysalis will be making a loss due to high startup costs and operating expenses, in addition to a lack of client revenue due to our delayed fee model. This model, while allowing for financial accessibility of our services, means that we only start making income from our first clients in Year 2 (2024), when we charge a client service fee, as well as incurring net income from non-controlling interest. In order to fund the ~$100,000 debt in the first two years of operation (2022 is Year 0), we will rely on external funding, details of which will be covered in the subsequent section. However, after this period, we will charge an average fee of $26,000 per client per year, which is a quarter of the industry average rate of approximately $105,000; this is simply a projection, as the fee varies depending on the level of services and the client’s profits. Each client will be aware of the terms of the agreement, and our pricing model.
We will also take a 7.5% stake in the companies, allowing our clients to maintain most of the control. Once we start incurring client income, we will be profitable, with a projected profit of $363,153 in five years. This projected growth is steady, but does have an exponential trajectory as client numbers increase and existing clients grow more successful. (See Appendix C)
Funding
Our two main methods for fundraising in our first two years will be through grant applications and crowdfunding through our partner, iFundWomen, and contributions from donors and investors. iFundWomen offers a platform for female entrepreneurs, and we can leverage this network by creating a donation page for Chrysalis, as well as applying for grants, which we qualify for due to our status as a female-owned and operated business. In addition to this, we will tap into our network of individual connections who both believe in our mission and future financial success, and would therefore be willing to invest in our business. These funds will allow us to cover startup costs, general operating expenses, and salaries.
Risk Analysis
their company for the long run. This means that our clients have to be devoted to achieving ethical and sustainable business practices. Their businesses must be rooted on the premise that they strive to make the world a better place.
Financially, we do run the risk of our clients being unsuccessful, as many startups are prone to failure. This is an issue for us, as we are dependent on client success not only financially, but also with regards to growing our client network. To mitigate this, we need to strategically choose clients based on projected success, but there will always be a risk associated with supporting a new business with a short history.
The main risk that we face as a new organization is having enough credibility to be trustworthy to our clients. As a group of 20 year old students, we understand that the suggestions we make can influence a business's standing. However, we strongly believe that our education and mentorship from advisors will enable us to help others. In order to prove ourselves we will have to be transparent with our clients and fully dedicated to helping them grow.
Another key risk is finding clients who are genuine in valuing the same things that we do. It is easy to promise that a company will continue to uphold the same ethics that we stress, but we need clients who genuinely care about maintaining these values in